Bracelet Serpiente

Terms and Conditions By accessing or using our website, purchasing our products, or engaging with our services, you agree to the following terms and conditions. Kindly Please read before proceeding.

1. Products

All jewelry items are handcrafted and may have slight variations from the images shown on our website.

We strive to provide accurate descriptions and specifications for our products. However, colors, sizes, and designs may vary slightly due to screen resolution and craftsmanship.

All products are subject to availability. We reserve the right to discontinue any product at any time.

2. Pricing and Payments
All prices are listed in Indonesia IDR

and are subject to applicable taxes and shipping charges.

Payments must be made in full at the time of purchase. We accept Transfer wise, Visa , PayPal , est

3 Shipping and Delivery

We offer shipping worldwide/local delivery and promo Free delivery for Indonesia Area .

Delivery times may vary based on your location. Estimated shipping timelines will be provided at checkout.

✔️We are not responsible for delays caused by customs, shipping carriers, or unforeseen circumstances.

✔️Any customs duties or taxes are the responsibility of the buyer.

4. Returns and Exchanges
We not able accept returns or exchanges within of delivery, provided the item in good condition and send proof video or photo before and after packing , shipping

✔️Custom-made or personalized items are non-refundable.

✔️Return shipping costs are the responsibility of the customer

5. Warranty and Repairs

Our products are covered by a one year warranty ( one times only ) by against manufacturing defects.

🔴This warranty does not cover normal wear and tear, accidental damage, or improper use. Mistake accidents by customer or Lost item , gone , or stollen

✔️ For repairs outside the warranty, additional charges may apply. Please contact us for repair inquiries.

6. Intellectual Property
All content on our website, including images, text, logos, and designs, is the property of ZARANOV JEWELRY

and is protected by copyright and trademark laws.

🔴You may not use, reproduce, or distribute our content without our express written permission.

7.Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.

In no event shall our liability exceed the purchase price of the product in question.

8. Privacy Policy

Your privacy is important to us. Please review our Term and Conditions for details on how we collect, use, and protect your information.

9. Governing Law

These terms and conditions are governed by the laws of INDONESIA

10. Contact Us
If you have any questions about these terms and conditions, please contact us at:

• Email: officialzaranovusa@gmail.com

• Phone: +62 8812339825

• Address: ZARANOV OFFICIAL STORE Bali

Thank you for shopping with ZARANOV JEWELRY .We are pleased to offer worldwide shipping using DHL and Post Indonesia. By placing an order with us, you agree to the following terms and conditions.

1. Shipping Providers

We provide worldwide shipping through DHL and Post Indonesia.

The choice of carrier will be determined at checkout based on the shipping method and destination.

2. Shipping Destination
We ship to most countries worldwide. However, certain destinations may be restricted due to local regulations or service limitations.

Customers are responsible for ensuring the shipping address provided at checkout is accurate and complete.

3. Shipping Costs

Shipping costs vary based on the carrier, destination, and shipping method selected. These costs will be calculated and displayed at checkout.

Any additional fees charged by DHL or Post Indonesia (payment TAX when the package arrived ) are the responsibility of the customer.

4. Delivery Times

Estimated delivery times depend on the chosen shipping provider and your location:

• DHL Express: [ 7 - 10 business days]

• Post Regular Indonesia: [7–21 business days]

Delivery times are estimates and do not account for customs clearance or unforeseen delays.

5. Customs, Duties, and Taxes

International shipments may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are not included in the product price or shipping cost.

✔️The recipient is responsible for paying any applicable customs duties and taxes upon delivery.

✔️We are not responsible for delays caused by customs processing.

6. Order Tracking

Once your order is dispatched, a tracking number will be sent to you via email. WhatsApp or instagram.

Tracking updates may take up to 48 hours to reflect the package’s movement, depending on the carrier.

7. Shipping Insurance

Shipping insurance is included with DHL services to cover loss or damage during transit.

8. Undeliverable Packages

1 If a package is returned due to an incorrect address, refusal to pay customs fees, or failure to collect, the customer is responsible for any reshipping costs.

✔️Refunds for returned packages will exclude original shipping fees and any customs duties incurred.

9. Delays and Force Majeure

We are not liable for delays caused by circumstances beyond our control, including but not limited to natural disasters, shipping carrier delays, strikes, or customs issues.

10. Shipping Restrictions

Certain products may be restricted from shipping to specific countries due to local laws or carrier regulations. Customers are responsible for ensuring their order complies with their country’s import laws.

11. Contact Us

For questions or concerns about your shipment, please contact us at:

• Email: officialzaranovusa@gmail.com

• Phone: +62 881 233 9825

• Business Hours: 9 AM - 12 PM Indonesia time

By placing an order with Zaranov jewelry

you confirm that you have read, understood, and agreed to these shipping terms and conditions.

ZARANOV Jewelry Gold-Filled. Our gold-filled jewelry is crafted with a thick layer of real gold bonded to a durable base silver and titanium , ensuring lasting beauty and elegance. Unlike traditional gold plating, our pieces are designed to resist tarnishing, flaking, and fading, making them perfect for everyday wear.Stay Gold, Waterproof JewelryDiscover timeless pieces that stay golden, no matter what. Our waterproof jewelry is designed for modern living—wear it while swimming in the ocean, lounging by the pool, or tackling your daily routine. Durable, elegant, and worry-free, it’s made to shine through every moment.

Jewelry Care Instructions

Thank you for choosing ZARANOV Jewelry .

Our jewelry is designed to be durable and suitable for daily wear, including swimming in the ocean or pool. However, proper care will ensure its longevity and maintain its beauty.
care

1. Waterproof and Daily Use

• Safe for daily wear, including swimming in the ocean or pool.

• Avoid put in wet conditions

dry your jewelry thoroughly after water exposure.

2. Avoid Chemicals

• Keep away from harsh chemicals, including alcohol, perfumes, hand sanitizers, and cleaning chemicals

• Avoid direct contact with lotions, oils, and hair products to prevent residue buildup.

3. Cleaning Your Jewelry

• Gently clean with a soft, dry cloth and dry immediately.

4. Storage Tips

• Store in a dry, cool place when not in use.

• Use a jewelry box or pouch to protect it from scratches and humidity.

5. General Precautions

• Avoid dropping or rough handling to prevent damage.

• Remove jewelry before engaging in activities that might expose it to excessive force or friction.

By following these care instructions, your jewelry will remain as stunning as the day you received it. For additional questions or assistance, please contact us at Instagram @zaranov.official